dhak66 Privacy Policy

dhak66 is a trusted online gaming platform in Bangladesh. We believe that every user's personal information is a valuable asset, and ensuring its protection is our fundamental responsibility. This privacy policy clearly describes how your personal information is collected, what purposes it is used for, how it is stored, and in what circumstances it may be shared with third parties.

We use SSL encryption and modern security technology to keep your information safe. By registering on the dhak66 platform or using our services, you acknowledge that you have read and understood this privacy policy.

Personally Identifiable Information

When you register on dhak66 or create an account, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number
• Password (stored in encrypted form)

Financial and Payment Information

To process transactions, we may collect the following financial information:

• bKash, Nagad, Rocket, or Upay account numbers (for payment processing purposes)
• Deposit and withdrawal history
• Transaction date, time, and amount

We never store full payment card numbers or bank account passwords.

Usage History and Technical Information

While you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Site access time and session duration
• Gaming history and betting activity
• Cookie and local storage data

Service Operations

dhak66 primarily uses your information for the following purposes:

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Delivering customer service and technical support
• Improving the user experience

Security and Fraud Prevention

To protect your account and funds, we use your information to detect suspicious activity, prevent the creation of multiple accounts, and take active measures against fraud. Every transaction on dhak66 is secure and transparent — this is the core foundation of our fair play policy.

Service Improvement and Analysis

We analyze aggregated and anonymous usage data to improve the quality of our platform — adding new games, speeding up payment processes, and arranging content according to user preferences. No personally identifiable information is disclosed from this analysis.

Communication and Notifications

With your consent, we may contact you about the following:

• Important account updates and security notifications
• New promotions, bonus offers, and tournaments
• Changes to services or updates to the privacy policy
• Responsible gaming information and alerts

You can opt out of marketing communications at any time.

Payment Processors

To complete transactions, we work with payment platforms such as bKash, Nagad, Rocket, and Upay. These payment processors receive only the information necessary to complete a transaction — nothing more. These organizations follow their own privacy policies.

Legal Obligations

If providing information is required by legal obligation, court order, or the directive of a regulatory authority, dhak66 will comply with applicable law. In such cases, we will provide only the minimum amount of information legally required.

Technology and Service Providers

To operate our platform, we work with certain trusted technology partners — such as cloud hosting providers, cybersecurity specialists, and game providers (such as Pragmatic Play, Spribe, Evolution Gaming, JILI, PG Soft). These partners operate under strict data protection agreements and may not use your information for their own purposes.

What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. dhak66 uses the following types of cookies:

• Essential cookies: Maintaining login sessions and ensuring the core functionality of the platform.
• Functional cookies: Remembering your preferences and settings.
• Analytical cookies: For understanding overall usage patterns (anonymous data).

You can control cookies by changing your browser settings, however disabling certain cookies may affect the functionality of the platform.

Technical Safeguards

dhak66 has adopted industry-standard security measures to keep your information safe:

• 256-bit SSL/TLS encryption — all data transmissions are encrypted
• Passwords stored with bcrypt hashing — never in plain text
• Two-Factor Authentication support
• Regular security audits and penetration testing
• Dedicated firewall and DDoS protection
• Automated unusual activity monitoring system

Administrative Safeguards

Only authorized dhak66 staff can access your personal information, and only when their work requires it. All staff have received data privacy training and are bound by strict confidentiality agreements.

What to Do in the Event of a Security Incident

If a security breach occurs and there is a possibility that your information has been compromised, dhak66 will notify you as quickly as possible and provide guidance on the necessary protective steps to take. Relevant authorities will also be notified in accordance with the severity of the incident and legal requirements.

dhak66 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected or to meet legal obligations. The following guidelines apply:

• Active accounts: All account information is retained while the account remains active.
• Financial transaction records: Retained for at least five years for financial audit and regulatory requirements.
• Closed accounts: After account closure, information is kept for a specified period in accordance with applicable law, then securely deleted.
• Marketing communications: Removed from marketing lists as soon as you withdraw your consent.

We do not knowingly collect information from anyone under the age of 21. Age verification at the time of registration is a mandatory step. If we become aware that information from a minor has been collected, that account will be closed immediately and all associated information will be deleted.

If a parent or guardian believes their child has been incorrectly registered, please contact our support team immediately.

dhak66 may update this privacy policy from time to time — due to changes in services, adoption of new technology, or legal requirements. For significant changes, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be changed
• A notification will be sent by email for significant changes
• A notification may be displayed at the time of login

Continuing to use the platform after an update means you are agreeing to the revised policy. We recommend that you visit this page regularly.